American Sale wants to make sure you are satisfied with your purchase. Please contact American Sale Customer Service Department at 1 877 FMLYFUN (1 877 365-9386) or by Email with any questions or concerns regarding our return policy.
You must keep your receipt (Order Confirmation) - Your receipt is necessary for all returns and credits. The receipt is the responsibility of the customer. American Sale cannot provide receipt copies or duplicate copies.
All chemical sales are final.
We regret we cannot give refunds on seasonal merchandise after 15 day of purchase unless otherwise posted. All sales on Christmas items are final as of December 13th.
Returned merchandise must be in like new condition in original packaging.
All Clearance Sale item sales are final.
Many store products can be returned to your local American Sale store.
You may follow one of these two standard return methods:
1. Bring the product and the invoice to any American Sale store within 14 days of the date on the invoice for immediate credit to your credit card account. Taxes will be refunded at your local rate. Items returned without an invoice are subject to the approval of store management and will be refunded to an American Sale gift certificate.
2. Mail the product in the original packaging to our return center within 14 days. Include the invoice with the product. On the invoice, circle the items(s) you are returning. We will notify you via e-mail when we have received and processed the returned product(s) for credit to your credit card account. Please allow 10 - 15 business days for the credit to appear on your billing statement. Buyer assumes all shipping costs. For your protection, we recommend that you use UPS or Insured Parcel Post for your return.
Occasionally, a refund may take longer than usual to process. Typically the refund time period includes the transit time for American Sale to receive your item, the time it takes for us to process your return, and the time it takes to process your credit. We will keep you apprised of the status of your RMA.
American Sale reserves the right to accept or decline any return.
Internet Return Shipping Address:
American Sale Corporation
8405 West 185th Street
Tinley Park, IL 60487
Attention: Internet Return