Spa Troubleshooting Guide

·   Dirty Filters

·   Excessive oils/organic matter

·   Improper sanitization

·   Suspended particles/ organic matter

·   Overused or old water

·   Clean filters with Proteam Filter Magic or Sparkle Cartridge Degreaser

·   Shock spa with Proteam Oxidizing Shock

·   Add Proteam Zip Chlor or Bromine

·   Adjust pH and/or alkalinity with Proteam PH Up or Proteam PH Down or Proteam Alkalinity Up

·   Run jet pump(s) and clean filters with Proteam Filter Magic or Sparkle Cartridge Degreaser

·   Drain, clean with FreshWater Spa Shine and refill the spa

·   Excessive organics in water

·   Improper sanitization

·   Low pH

·   Shock spa with Proteam Oxidizing Shock

·   Add Proteam Zip Chlor or Bromine

·   Adjust pH with Proteam PH Up or Proteam Alkalinity Up to recommended range

·   Chloramine level too high

·   Low pH

·   Shock spa with Proteam Oxidizing Shock

·   Adjust pH with Proteam PH Up or Proteam Alkalinity Up to recommended range

·   Bacteria or algae growth

·   Shock spa with Proteam Zip Chlor is your on a Chlorine system—if problem is visible or persistent, drain, clean with FreshWater Spa Shine and refill the spa

·   Buildup of oils and dirt

·   Wipe off scum with clean rag and Natural Chemistry Clean & Perfect and start to use Natural Chemistry Spa Perfect—if severe, drain the spa, use FreshWater Spa Shine after cleaning to protect the spa shell, and refill the spa

·   High pH

·   Low sanitizer lever

·   Shock spa with Proteam Zip Chlor if you’re on a Chlorine system, and adjust pH with Proteam PH Down to recommended range

·   Add Proteam Zip Chlor or Bromine, and maintain sanitizer level

·   Low pH

·   Low sanitizer lever

·   Adjust pH with Proteam PH Up or Alkalinity Up

·   Shock spa with Proteam Zip Chlor or Proteam Oxydizing Shock, and maintain sanitizer level

·   Unsanitary water

·   Free chlorine level above 5 ppm

·   Shock spa with Proteam Zip Chlor or Proteam Oxydizing Shock and maintain sanitizer level

·   Allow free chlorine level to drop below 5 ppm before spa use

·   Total alkalinity and/or pH too low

·   High iron or copper in source water

·   Adjust total alkalinity and/or pH with Proteam PH Up or Proteam Alkalinity Up

·   Use Proteam Spa Metal Magic to inhibit metals

·   Total alkalinity and/or pH too high

·   High calcium content in water

·   Adjust total alkalinity and pH with Proteam PH Down—if scale requires removal, drain the spa, scrub off the scale, clean spa shell with FreshWater Spa Shine, and refill the spa.

·   Add Proteam Spa Metal Magic or Vanishing Act and balance the water using Proteam PH Up or Proteam PH Down or Proteam Alkalinity Up