ORLAND PARK Store Reviews


ORLAND PARK
(1 mile North of I-80)
16660 LaGrange Road
Orland Park, IL 60462
708-460-4595
Store Manager: Tom Eng
teng@americansale.com
Sales Manager: Rob Collins
rcollins@americansale.com
Recommend American Sale to Friends: Yes, Comments:
Mohammed. Safi of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: sales girl Krista B. Was very informative Went in just to look around decided to buy a canopy/gazebo. Talk to Krista for a while and decided to also purchase a cushion fire pit set. Totally love it!!!
larry Fischer of Lockport
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Sharon Bates of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
William Pucher of Glenwood
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Garold Allen of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kimberly. Phillips of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Gwen Fisher of New Lenox
Was this review helpful?   
Krista got us in and out in no time.
Emily of Orland park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: I was very happy with my Sales person.The delivery was on time and the guys were great. Also, I am really enjoying the Gazebo.
Ann. Evans of Matteson
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kenneth Recu of Park Forest
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: More employees on the floor.
Gregg Abbott of Matteson
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Don in the pool section is amazing. Thank you, Don!
Melissa Gonsiorek of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: We wish American Sales would be more courteous in notifying us of the late delivery and installation of the ordered swing set, rather than making us call the service representative several times to confirm if the purchased swing set will be coming or not. The promised time(S) weren't observed.
Alvin. Herman of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Timothy Johnson of Flossmoor
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
John Trotta of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Victoria Ochoa of Morris
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Micheal S. Giacomo of Palos Heights
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: The store was great! The warehouse took about 25 minutes while parked in front of door.
Dave Mahaffay of Monee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Teresa Guerra of Lemont
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Yolanda Oconnor of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Nona Brown of Richton Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Arthur Pisarski of Elwood
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Mike Potorti of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Tricia Kroschel of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dana Sippel of Peotone
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Stan Garrison of Monee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: No, just had to want for over 2 months on a back ordered love seat, but no fault of the stores.
Frank Giordano of Monee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Carl. Porter of Lockport
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Greg Szablewski of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kathleen Felchlin of Manhattan
Was this review helpful?   
Awesome service at the Orland Store! Our new grill was delivered and setup Without a hitch. Delivery men were prompt and courteous! I love the customer service American Sale provides!
Cathy of Flossmoor
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Mark Sherman of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
MARGIE LEAHY of crete
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Jim Cullen of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dan Weston of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Our sales woman was great!!
Brian Costello of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Phillip Lowell of Palos Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Tracy Olkiewicz of Oak Forest
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Pool liner had a leak. Second liner also had a leak. Third liner so far so good. Installers worked very hard and did a great job.
Patricia Shilney of Homer Glen
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
joe Wright of Peotone
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: We have always had a great buying experience with Val whether it was Patio Furniture or Christmas Trees. This last purchase we were also assisted by Krista, who made our buying experience easy and informative. Great job ladies!! They are a major reason for our continued patronage along with a wide selection of products.
Patricia DiCianni of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Erainer. Eberhardt of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
DANIEL VAN DYKE of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
James Boehm of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Sofia Mikac of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Patricia & Phil Kulak of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Therese Stone of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Helen. Briner of Tinley Park,
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Joe Starofsky of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Barbara Karp of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Eva Maria Malecki of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
James Gill of Benton Harbor
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Redo the stairs to the second floor.
Michael Santarelli of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Cindy Wardinski of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Great job and a very easy and smooth process!
Gina Puchalski of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kim. Tenison of Chicago
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Carol Martin of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Chris Thill of Homer Glen
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Ed Arrigoni of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Lorraine Wells of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Ricardo Reyes of LAGrange Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
SYLVIA CASTILLO of FRANKFORT
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Barbara Wyma of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Tim went out of his way to find my item at another store and I picked it up and he put it together at his store in time for the holiday weekend! Great customer service.
Cheryl Snyder of Lemont
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Excellent sales person and product.
Hank. Spingola of Chicago
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
TERESA CERNAUSKAS of Joliet
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Delivery/set up crew was exceptional! Even came a little early. Worked constantly. Finished in less than 3 hours!!
Robert. Keller of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Robert McCann of Homer Glen
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
William Platt of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Everyone from the salesperson to the delivery men were great. Would shop there again!
Jackie Lupo of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Ronald Schlee of Oak Lawn
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Jennifer. Green of Homer Glen
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Melodi Buckner of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Val was awesome to work with!!
Tonya Baise of Burr Ridge
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dan. Jedloe of New Buffalo
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Carol O'reilly of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Michael Morris of Lemont
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Gregg Stec of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Linda Kelly of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Sue Longawa of Midlothian
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Ken Coffey of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
JAN JORDAN of Midlothian
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Eric Anderson did an amazing job installing the swing set, he is the best service provider i have ever had at my home for any service.
Fiore. Petrassi of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Mike Stevens of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: You have the nicest, most polite delivery staff we have ever experienced. They were professional, informative and a breath of fresh air in the delivery part of business today.
Bill Madigan of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Linda. Magee of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
DOROTHY Buddell of ORLAND HILLS
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Joe was who sold us our trampoline, and he was friendly, informative, and a professional. He answered all of our questions. He was wonderful!
Joe Pondelicek of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Donald Kufner of Bourbonnais
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Gina Notter of Oak Forest
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
NATE. GROSS of Tinley Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: It seems like you always have what I'm looking for! Great Job!!!
DANIEL ONEIL of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: The only problem so far is that the pool installer has still not called me to schedule. Otherwise I am very pleased.
MYERS JODI of Kankakee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: From the moment we walked in and after the delivery I am very satisfied with the whole process.
James Esposito of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Becky. Mutch of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Stanley Zawadzki of Romeoville
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
James Spero of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
mIKE Marola of Lombard
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Danielle Carufel of Bradley
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Sales person was a pleasure to work with. Not pushy or bothersome, very nice and pleasant.
Marla. Wheatley of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Eric Bloom of Yorkville
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kathy. Metzger of Monee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Our salesman was the best. After telling him what we were looking for & wanted, we knew we would be buying a bar from American sales. We went to 4 different places & your store is the only one that helped us decide to have it make & get what we really wanted. The delivery men were the best ever also. Not only came earlier than expected but were very informative.
Peter Hernandez of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: No
Paul Garbacz of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kathleen Birch of Homer Glen
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Bob Polich of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: The saleswoman was great and knew what she was talking about. We did have a problem as I purchased one of the display Christmas trees and it is supposed to be in four pieces, but they could only take it out in three as two of the pieces would not come loose. It did not fit in a box or bag. I still got the tree because it was a great deal. They were really trying to separate the pieces. They had four guys trying. I do not think the three was damaged, but I have not put it together as I purchased it after Christmas for next year. it is the most beautiful Chirstmas tree for a great price.
Edward Walkowiak of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Steve Eckel of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Karen Cazeau of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Robert. Karlo of Lemont
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Ken. Kuczek of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dennis. Oles of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Harold. Hewitt of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dan Bakotic of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Ken Roethle of Midlothian
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Sue in Xmas trees was great!
Sabrina Sigg of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Very expensive not much in stock already picked over
brad Maurer of Lockport
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
George Purpura of Tinley Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Prices are a little too high
Rick Aranda of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dan Troy of ORLAND PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Sales person's ability to answer any question I posed was outstanding. She was polite and personable. My compliments to her.
Bill Klein of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Glen Morgan of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Joseph Anello of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Everyone was great and helpful!
Debbie Jankowski of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Charles Mally of La Grange
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dave Younker of Bourbonnais
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Matt Rachwalski of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Only problem was cover of hot tub was on different side than we were told. Called store and are in the process of resolving this issue. Rob the manager of Orland Park store was helpful in this situation.
David. Terry of Chicago
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Jim Martensen of ALSIP
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
James Calcagno of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Chuck Smith of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Our sales person was informed , energetic and helpful. A pleasure working with her. Maybe have some displays with tree skirts in order to better judge what size to buy (sorry if you already do and I didn't notice).
Ann Noga of Palos Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Chris Mathis of Lockport
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Steve Fowler of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Pat Monahan of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Michael Butler of Tinley Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Brian Muldowney of PALOS PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Everyone I interacted with were awesome! !
Vena Walker of Park Forest
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Lisa Fic of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: salesperson was excellent
Mike Blanco of Peoria
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Gary Cherry of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: longer hours on weekends.
Mary Metz of Joliet
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Robert Judge of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Karen Thrun of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: This is our family's favorite store! Thank you for keeping up with all the selections and quality!
DeAnna Malloy of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Patrick Harden of Joliet
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Johnny Vink of Matteson
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: My salesman was outstanding, understanding, and easy to work with. He was extremely knowlegeable about the products that I needed and eased my anxiety regarding the care of my hot tub.
Rosie Williams of Kankakee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Great job! Very nice and professional installation!
Chris. Shefts of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Janis Leppin of Peotone
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Mark Sherman of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Salesperson was very good as well as the delivery and installation.
Jim &Joyce Spalla of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Albert Arends of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Always good to do business with
Ron Miner of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Steve Kuehl of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Joe was very accommodating and knowledgeable throughout the entire purchase/install process.
Karen Delacey of HOMER GLEN
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: I lowered you one star because of the awful time I had getting the 3 bar stools. But Joe A was a great help even though I took home less than perfect furniture. Joe A is an asset to your company. I was patient about the whole situation but not totally pleased. The bar stools are going to my home in Florida in a few weeks. I will continue to shop with you because of Joe... He's a nice kid!
Monica Wooden-brooks of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Leslie Mclaughlin of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Sue was very helpful as a sales person
Sue Adams of Wheaton
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Hylary Sheleheda of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Kept us informed on delivery and time of installment!
Jane Bateman of Palos Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Debbie. Galason of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Cheryl. Kuriger of CREST HILL
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
LeeAnn Milbratz of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Krista and Val are great! My husband had a lot of questions about the things that we bought and they were very patient and happy to work with us. Thank you to them for being so friendly!
Chris Labno of Palos Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Nice place to do business!
James Johnson of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Only complaint that i have was that I had a special order spa and when they said it was ready I scheduled my delivery only to find out when it was delivered that it did not have the proper cover that I had ordered and the ACE system was not in stock. You would think that if they said that the order was ready that everything should have been there and ready to deliver, and also i did not know that they would have to schedule another time to install the rest of the components.
Joel. Condra of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Larry Yakutis of Palos Heights
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
JIM&CANDY Antonelli of PALOS PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
ERIC. WALTON of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Matt* Browne of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
LAURA JOHNSON of Palos park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Dan. Brown of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Sherry Pass of Monee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: The service was great; the men who delivered the furniture were warm and professional; the sales-woman was clear, friendly, and honest. We were very happy with everything. Thank you.
George Harvey of Chicago
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: the warehouse did not send the correct parts 2x. Installation required a 2nd day.
Jeff. Bruns of Western Springs
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Our salesman Geof was helpful and knowledgable. He also pointed out incentives that put us over the top. The delivery people were good reps of the company also. Further, I called the store several times prior to our delivery to ask Geof a couple questions about our purchase. Ironically each time he was not in, but whomever I spoke with gladly took my call and wasn't inconvenienced to answer my inquiries, which impressed us.
Ted. Meehan of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Joseph Aquilina & Martin Chung in Orland store were great. They were both knowledgeable & efficient & really helped me get the stools I ordered after the manufacturing company made & sent the wrong ones to the store. Both Joseph & Martin called & sent e-mails to make sure I would receive the right stools in a timely fashion, which I then did.
Rosemary Sullivan of MOKENA
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
David Whitaker of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Tom Demke of Worth
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Daine Quinn of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Brett Arnold of Chicago Ridge
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: My salesman Don was very patient and answered all my questions. Sergio Esparza and his crew did and excellent job installing the pool. I will highly recommend both to family and friends.
Ricardo Davila of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: The young men who helped us load our purchase were great
Chuck Pangle of Bourbonnais
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Michele Knazur of Lemont
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
CATHY SEBOCK of MATTESON
Was this review helpful?   
We walked into Am Sales expecting to buy a replacement end table for our 20 year old deck furniture (which was still in great shape!); instead we walked out with the most incredibly beautiful new set of Winston furniture. We were extremely happy with the service (literally with a smile) we received working with Krista. She arranged for the set to be delivered the Friday before July 4th (thank you Krista!) although we live 100+ miles from Orland Park. Unfortunately the table legs were not the right color so she quickly made arrangements to have the correct ones delivered (once again to Michigan). Here's where Am Sales really shined - 2 of their guys made the 200 mile round trip again, took the incorrect legs off and put the new ones on - free! Simply terrific service all around.!
Rebecca of Dowagiac, MI
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Randall Pine of Homer Glen
Was this review helpful?   
Krista was great salesperson. She listened to us and knew exactly what suited our needs and price range. We never felt pressured to buy , but her knowledge nd helpfulness made us feel secure about our purchase. We were going to just look and price things that day. We ended up purchasing the whole set and felt comfortable with our decision. Eventually we would like to add to it and will be happy to come back to your store and Krista.
Eleni Perna of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Jim Kolb of Lemont
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
James Rallis of Bridgman
Was this review helpful?   
I had a very pleasant shopping experience at this store mainly because of the friendly, knowledgable assistance I was given by Krista. I was looking for a specific size and style of patio table and chairs that was proving hard to find. Though I didn't see it on the floor, Krista knew that one was available but had not yet been put on display. She offered some great advice as well about an umbrella and stand. I am very pleased with my purchase because I took her expert advice!
marcy of palos heights
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Bought a patio table set and it was defective. I took it back to the warehouse and it was exchanged for another set.
Gabriel Gonzalez of Manhattan
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Kim O'shea of Tinley Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Tom in the Spa department was extremely helpful and and knowledgeable
Mark. Sherman of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
CAROLYN BARRACA of Mokena
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Denise Chiuccariello of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Bob Rekar of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Jeniffer Grimm of TINLEY PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Sales person was wonderful Stock boys very helpful
James Gira of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Tim leppper was great at explaining about the hot tub . Great person! Gary and dana
Gary. Beckefeld of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Pete. Rissley of Frankfort
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Fred Minskey of ORLAND PARK
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Omar Chavez of New Lenox
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Steve. Dunn of Kankakee
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
CATHI ELLIS of Shorewood
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Val was very helpful throughout our special order, answered all my questions
Ken Roethle of Midlothian
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Lisa Prox of Chicago Heights
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Sue the sales person was great. She had to call your warehouse to verify that something was in stock and it took quite a while for her to talk to someone. Don't make it so hard for your floor people to do their job.
Laura Munoz of Oak Lawn
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments:
Vince Salerno of Wilmington
Was this review helpful?   
We bought a patio table with the wonderful assistance of Krista. When she was told that we would have to wait at least 2 weeks, she kept searching and found a table we could pick up that day. The table looks great on our new patio. Thanks Krista!
Sue of Tinley Park
Was this review helpful?   
My salesman Geoff made the difference! Prices were comparable at other places but the experience made me go with American Sale!
Jason of Bourbonnais
Was this review helpful?   
Perfect
Susan of Frankfort
Was this review helpful?   
Brandon was great!
Craig of Joliet
Was this review helpful?   
The salesperson was very helpful and went out of her way to give good service
Mario of Blue Island
Was this review helpful?   
Krista was very knowledgeable, kind and understood our need. We were very happy with our purchase. She communicated with us regularly about our delivery date. Delivery came 2 weeks early. I would highly recommend using Krista for assisting you with your purchases at American Sale.
Bob of Lockport
Was this review helpful?   
We recently purchased an outdoor dining table with chairs from American Sale. Krista was our sales person and was fantastic. She was on top of everything and kept us informed on what was available and when it would be delivered. It was a very enjoyable experience and the end result was great..... we love it! We will definitely seek out Krista for any future purchases.
Krista of Chicago
Was this review helpful?   
Don Klec is an excellent representative and very knowledgeable on the pool products. No pressure and a pleasure to deal with. Esparza Pool service did an outstanding job on removing the old pool and setting up the new pool. It looks very nice.
John of MOKENA
Was this review helpful?   
Joe in Pool / Spa is a great asset to American Sale. Great customer skills and a great attitude.
Mary of TINLEY PARK
Was this review helpful?   
It was a great experience. I knew what I wanted, and they were able to accommodate. I did call in first though because I had limited time, and I was on hold for over 20 minutes, and called three times on from another phone number before I was able to talk to someone, but once I did. Great Service!!
KARIN of Orland Park
Was this review helpful?   
Great experience! Krista was a great help. Will Continue to shop there.
Leo of Chicago
Was this review helpful?   
Krista was the reason I bought my patio furniture at American Sale. She took extra time to help me. She also offered to meet me again on her day off to give additional service.
Jean H of Bourbonnais
Was this review helpful?   
We knew going into store that we were buying a pool heater. Joe was very helpful and made us happy customers. We've had good customer service with American Sale.
Pamela of Manhattan
Was this review helpful?   
We really appreciated the help and assistance that Krista gave us in choosing the right patio furniture. She was helpful and informative, but not "pushy." She gave us time to shop around the store, and was available when we needed her. We love our new patio furniture, and the price we got!
Jim and Denise of Orland Park
Was this review helpful?   
installation crew was very nice!
Tom S of Clarendon Hills
Was this review helpful?   
My wife and I stopped in to look at some patio furniture. We were shopping around and were in the process of browsing at various stores. The employees at American Sale were helpful in providing information about their products. They were also very attentive to our questions and concerns. We looked at other stores but decided on American Sale because they offered the best quality product in our price range. We have shopped there on several occasions for other merchandise as well and would definitely return. :)
Rob of Tinley Park
Was this review helpful?   
Val was a great sales person. Took the time and wasn't rushing just to make another sale!
Scott of C. C. Hills
Was this review helpful?   
Valerie was wonderful to work with, very personable and knowledgeable.
Richard of Orland Park
Was this review helpful?   
Krista was super. The man who delivered the furniture was very polite and helpful.
Jean of Bourbonnais
Was this review helpful?   
Krista was wonderful. Professional but not pushy. She went out of her way to help me make the right decision. The delivery person is also a total asset to you company.
Patti of Orland Park
Was this review helpful?   
my salesperson was wonderful and very helpful.
sue of tinley park
Was this review helpful?   
We have only shopped at your store because the people that work there have been and continue to be professional, and courteous
Christine of New Lenox
Was this review helpful?   
Geoff was nice. Delivery people were great
Kim of Orland Park
Was this review helpful?   
Fast service
Renee of HOMER GLEN
Was this review helpful?   
Table was delivered as promised. Chairs were delayed by a few days.
Thomas of Palos Park
Was this review helpful?   
We had a great experience love our furniture and Sue our salesperson was wonderful.
Laura of Homer Glen
Was this review helpful?   
Everyone from sales to delivery to installing couldn't of ask for nicer and thoughtful people . All around great job! Thank you
Maureen of Hickory Hills
Was this review helpful?   
Krista was a great resource and helped us select the patio set that met our needs. She called in advance to make sure we remembered the delivery date and everything went just like she said it would. We enjoyed working with her on our purchase and will definitely look for her the next time we visit American Sale.
Craig & Ann Blanchette of Manteno
Was this review helpful?   
The team of men who delivered and removed my hot tubs were very professional. the person I bought the tub from was also very professional.
Marie of Lockport
Was this review helpful?   
LOVE American sale!
Christine of TINLEY PARK
Was this review helpful?   
My compliments to Joe my salesman - You're the best! And Sue thanks for the delivery. I will buy more.
Monica of TINLEY PARK
Was this review helpful?   
Martin was very helpful and knowledgeable, and also friendly.
Kerri of Manhattan
Was this review helpful?   
Krista is a wonderful salesperson! Extremely knowledgeable. I buy a new tree it seems an average of every other year for the past few years. Hopefully done for a while but when I buy I wait to see her.
Jill of Tinley Park
Was this review helpful?   
Our sales associate was excellent - knowledgeable about the product and giving us enough time alone to decide which tree.
Art of Frankfort
Was this review helpful?   
American Sale has been courteous, prompt and friendly.
Robert of Olympia Fields
Was this review helpful?   
Krista who assisted us with selecting a Christmas tree was excellent! definitely an asset to your company!
Debbie of Orland Hills
Was this review helpful?   
Sales agent asked me what I wanted in a tree and directed me to the trees that would work. When asked what color lights she directed me to the color changing white to color. How cool, I no longer have to commit.
Ingrid of Matteson
Was this review helpful?   
The employees are very friendly and very knowledgeable on your products.
Lynette of Elwood
Was this review helpful?   
Geof Shilkaitis was great!! He was very nice and answered all the questions we asked. He was more than patient when we kept coming back to try out the hot tubs before we came to our final decision. Thanks Geof, we absolutely love our new hot tub!!
John of Orland Park
Was this review helpful?   
Don was very helpful and patient.
Ray of HOMER GLEN
Was this review helpful?   
Once again, Sue Middleton was very helpful and accommodating. She made everything simple and we really appreciate her professional and sincerity. Thank you, Sue.
John of Orland Park
Was this review helpful?   
Sue Middleton was very pleasant and willing to help us in any way possible.
John of Orland Park
Was this review helpful?   
Sergio and his people were the best group of installers we have had. Thank you for finally finding a fantastic group of guys.
Terry of TINLEY PARK
Was this review helpful?   
Quality and products. Top notch. Love. Dealing with the store
John of Homer Glen
Was this review helpful?   
Krista was excellent. We have been looking at patio sets for awhile. Krista was extremely knowledgeable. There isn't any comparison between American Sale and other. Everything was well displayed. Atmosphere was clean and spacious. A very inviting feeling. From start to finish an awesome experience!!!
Robert of Orland Park
Was this review helpful?   
Penny gave us great customer service
Diane of Oak Forest
Was this review helpful?   
The installation crew for the gazebo was outstanding.
Victor of Minooka
Was this review helpful?   
The sales person was great, the two guys that put the trampoline together for me were also great and the way your store handled the fact that the mat was a little damaged was awesome. The two installers came back the next day and replaced it. THAT WAS FANTASTIC!!!
Helen of Tinley Park,
Was this review helpful?   
The same as cash for 1 yr financing option was a huge bonus! Our salesperson, Martin Cheung, was great!
Carolyn of New Lenox
Was this review helpful?   
We are a general contractor and we needed this grill station on a very short notice for one of our clients. My salesperson Joe was phenomenal and the manager, Tom was extremely helpful in supplying the missing parts as well as sending a repair person out in a very timely manner! Thanks to all!!!
Jo of hickory hills
Was this review helpful?   
I was recently in the store to buy a patio set. Krista was so helpful and informative. She was very knowledgeable about the sets as well as the umbrellas and umbrella stands. She walked me through the store showing me pieces she thought I would be interested in and did not waste my time showing me pieces out of my budget or taste. She helped me enormously and even helped me with questions when I called her days later. I highly recommend her and the store.
Luna of Homer Glen
Was this review helpful?   
I really had a great experience, shopping for my pool table. Everybody was very helpful and knowledgeable. Delivery and installation was flawless! My family is really enjoying our new toy. Thanks!
Michael of New Lenox
Was this review helpful?   
Brandon was the key to us buying a pool excellent job Brandon
Freddie of Bourbonnais
Was this review helpful?   
Great
Ken of Orland Park
Was this review helpful?   
a very good experience
David of Michigan City
Was this review helpful?   
Marcy was great. She and I talked over the phone and via email. I was very comfortable with our purchase!
Amy of Clarendon Hills
Was this review helpful?   
Great salesman. Very knowledgeable. Great installers also. I will never bother to shop someplace else.
JIM of Tinley Park
Was this review helpful?   
Sales lady was super to deal with, let us talk about the pros & cons, no "High Pressure" techniques just very great to deal with. Will definitely return
Alan of Monee
Was this review helpful?   
Good experience
Connie of Munster
Was this review helpful?   
Great customer service
Kimberly of Flossmoor
Was this review helpful?   
Krista did an outstanding job. We felt she went above and beyond helping us pick out patio furniture. She called us several times to keep us informed on the status of our order. THANK YOU Krista
Michael of Homer Glen
Was this review helpful?   
Joe was great probably wouldn't of bought if he didn't help us
Jack of ALSIP
Was this review helpful?   
Valerie Rietvield was very knowledgeable and helpful. She worked very hard to get us the best price possible which was appreciated. Also appreciated her follow up to ensure we were happy with our purchase.
April of HOMER GLEN
Was this review helpful?   
Pleasant service and honest
Susan of Palos Park
Was this review helpful?   
Penny was very knowledgeable about products. Purchased on my second visit to store and wanted Penny to help me on 2nd visit when I made purchase.
Sharon of HOMER GLEN
Was this review helpful?   
Everything went for smoothly! Great customer service!!
Jennifer of Posen
Was this review helpful?   
Valerie Rietveld Provided us with great knowledge and service - was able to answer all our questions - we bought at American Sale because of the service! Will be purchasing again
Marcello of Manhattan
Was this review helpful?   
Geoff is amazing. Very helpful, courteous and quick to respond. Hes a great guy and we will continue to do business with him.
Audrey of Lemont
Was this review helpful?   
The staff is friendly,helpful and they all have a great personality
Don of Tinley Park
Was this review helpful?   
COMPLIMENTS TO A VERY KNOWLEDGEABLE AND CONSIDERATE SALES PERSON- KRISTA. SHE WAS COURTEOUS - NOT PUSHY AND SHE REALLY TOOK TIME TO GO THROUGH MANY ALTERNATIVES FOR MY NEEDS IN OUTDOOR FURNITURE. YOU ARE LUCKY TO HAVE THIS LADY REPRESENT YOUR STORE.
Helen of Homer Glen
Was this review helpful?   
Patio furniture shopping isn't my favorite. But my wife and I met Sales Associate Valerie Rietveld. We felt so comfortable working with her. Her knowledge and suggestions made our purchase a painless experience.
Bob of Homer Glen
Was this review helpful?   
Me and my daughters were treated nice and they had fun while at the store.
Luis of TINLEY PARK
Was this review helpful?   
Krista's the BEST!
Jerry of Homewood
Was this review helpful?   
Do not have one negative comment about anything to do with American Sale. Joe Aquilina is awesome and goes out of his way to do his best for his customers.
Billy of Chicago
Was this review helpful?   
Our salesperson did a great job by showing me options after I explained what was important to me. She outlined how to take care of the furniture and checked to see if items in stock when I became interested in the set. The delivery guys were quick and very courteous. The picked up every piece of trash. I had a foster child that was following them around and they even kind to him and let him 'help'. I can't imagine a better purchasing experience.
LYNN of Monee
Was this review helpful?   
Krista was extremely helpful with my selection of patio furniture; it was a large investment, and she went way out of her way to ensure that I would be happy with my choice.
Claudia of Mokena, IL 60448
Was this review helpful?   
Quality and service are very good.
Scott of MOKENA
Was this review helpful?   
Valerie was very polite and pleasant to deal with
Ken of New Lenox
Was this review helpful?   
The sales person who sold me the pool was outstanding
Mike of Steger
Was this review helpful?   
Krista was very helpful from the minute I approached her about the patio furniture I was interested in. She was very patient and she answered all of my questions. She did a great job and I would return. Thanks Krista.
Nick of New Lenox
Was this review helpful?   
The salesperson was very knowledgeable and helpful.
Lee of Lockport
Was this review helpful?   
Joe and Tom are friendly and helpful
Joe of oak forest
Was this review helpful?   
Joe was a great salesman, very knowledgeable and friendly.
Kim of Oak Forest
Was this review helpful?   
Susan Middleton was very friendly and patient with all our questions didn't rush us and explained everything to us
Anne of Palos Hills
Was this review helpful?   
Krista was so helpful from the minute I came up to the patio furniture section. She was so patient and she thoroughly answered all of my questions. She made my buying experience easy. I never felt pressured to make a purchase even after spending so much time discussing my various concerns. She is a shining example of stellar customer service. Thanks Krista. concerns.
Jodi of Homer Glen
Was this review helpful?   
Krista B. was great. Very knowledgeable
Jodi of HOMER GLEN
Was this review helpful?   
Patio set was scraped during assembly and replaced next day
EILEEN of Homewood
Was this review helpful?   
American Sale is my favorite place to shop for all my patio furniture. I have purchased quite a few of their beautiful sets.The sales women are awesome and very helpful. I enjoy the relax feeling I get when shopping at this store.The young lady(Krista) that waited on me has an outstanding personality and is very knowledgeable about her job,she should get employee of the month or a raise!! Thank You American Sale for your great store and employees!
Martha of Matteson
Was this review helpful?   
sales people were great and the delivery and set up guys were super.
Doug of Gilman
Was this review helpful?   
No problem with store
Mike of HOMER GLEN
Was this review helpful?   
Nice people all around !
Angie of Peotone
Was this review helpful?   
I purchased the product for price but also for quality. I have noticed an improvement in the staff. They were very helpful.
Rose of Orland Park
Was this review helpful?   
i just want to say that brandon is a very nice young man and his service was great.
Frank of South Holland
Was this review helpful?   
Krista was beyond helpful. We have been in contact with her since our purchase and she continues to be very helpful. Thanks again for your help!
Janice and Chris of Homewood
Was this review helpful?   
Holding my comments on installers
Fred of Oak Forest
Was this review helpful?   
Sue Middleton was a great help!
Margaret of Romeoville
Was this review helpful?   
I have shopped at American sale for years, I bought my first hot tub there.
Candace of HOMER GLEN
Was this review helpful?   
Sales rep was very accommodating, delivery people on time, courteous.
Marian of Homer Glen
Was this review helpful?   
My salesman joe was great!
Frank of HOMER GLEN
Was this review helpful?   
Valerie was very helpful
Asbury of Kankakee
Was this review helpful?   
Donald Klec was a professional salesman, knowledgeable and friendly
LINDA of Chicago
Was this review helpful?   
Would like to commend our salesperson Joe Aquilina in Orland Park Il. for his terrific customer service. He went above and beyond for us, he is the main reason we bought from this store. Would definitely recommend him and store to everyone.
Denise of Chicago Ridge
Was this review helpful?   
Val is great! Professional, friendly! And knowledgeable.
Doreen of Homer Glen
Was this review helpful?   
I would suggest to my friends
Kristina of Joliet
Was this review helpful?   
Recommend American Sale to Friends: Yes, Comments: Our overall experience was ok. The first day we looked, we were pressured by "Penny". I asked for another employee to help us and we were helped by "Christa". Because purchasing a tree is a big financial decision, we went back a second day. The tree was quite expensive, but we returned one week later to purchase wreaths and found out it was marked down, so we were able to receive it for a lower price, which was a big savings.
Debbie of Orland Park
Was this review helpful?   
Our sales consultant was terrific; friendly, knowledgeable, easy to speak with.
Ken of MOKENA
Was this review helpful?   
We have been a long time customer and have always been happy with the store and staff, this summer we also purchased a high end patio furniture set which is now our second one purchased from American Sale. Val helped with both transactions and did a outstanding job. She is very knowledgeable and always willing to spend whatever time is needed to answer all the questions. Great Job Val!!
Bob of New Lenox
Was this review helpful?   
Overall experience was great. Your salesman was knowledgeable about the products and was great to talk to just like a friend. Can't wait to come back!
Armondo of Chicago
Was this review helpful?   
The ladies in the x-mas tree department were very knowledgable and spent alot of time with us.
Linda of Frankfort
Was this review helpful?   
Was a fine shopping experience, forgot something and came back the next day and all was well again.
Patti of Orland Hills
Was this review helpful?   
Val is a wonderful salesperson with all the attributes you want in a person. She is knowledgeable, friendly, and hard working.
David of Orland Park
Was this review helpful?   
Easy to navigate with my 2 grand kids sitting on my lap Nice job
Greg of Frankfort
Was this review helpful?   
I bought a Christmas tree, the sales girl was very knowledgeable and friendly. I really liked her and thought she did a good job compared to others stores with young employees, she knew the items and helped me pick a beautiful tree. Plus she had a good personality and very pleasant.
Stephanie of Crestwood
Was this review helpful?   
We had our tub on a deck, which they were not aware of. Good thing there were extra people at our delivery.
Mark of Orland Hills
Was this review helpful?   
My whole family shops at AS. I remember my parents taking me there when I was younger. Now I am lucky enough to have one so close to my house! We loved working with Penny!!! Wonderful person!!!
Renee of TINLEY PARK
Was this review helpful?   
Service was great.
Elanore of Matteson
Was this review helpful?   
Our salesperson was excellent very helpful and friendly without being pushy
Donna of Worth
Was this review helpful?   
Need to buy more product for new Lake home
Bob K of Orland Park
Was this review helpful?   
Great quality merchandise for a low price. I always shop for Christmas at American Sale.
Lorene of TINLEY PARK
Was this review helpful?   
Love the Christmas selection!!!! Best around!!!
Cindy of Orland Park
Was this review helpful?   
day 1 was in the store and waiting for 45 minutes with no assistance; day 2 Tom (Orland Park) was very professional and helpful day 3) Sue (Orland Park) was very pleasant to work with day 4) Brandon (Orland Park) there was an issue but Brandon resolved it in a timely manner day 5) Sam (Lansing) saved the day. The team at the Warehouse in Tinley Park was amazing. i am very pleased with the American Sale stores/staff. thank you
Sharlon of Chicago
Was this review helpful?   
My salesperson Val was amazing. She had a lot of information about the merchandise and was extremely patient in answering all of my questions. I visited the store 3 times before I made my purchase and she encouraged me to take my time to make a decision. I really appreciated her "no pressure" attitude and she was also very friendly!
Susan of Manteno
Was this review helpful?   
Valeries been great!
Heidi of La Grange
Was this review helpful?   
Love our furniture.
Beth of Homer Glen
Was this review helpful?   
Thought I would write a quick note about our pool and hot tub we purchased last fall. Best money I ever spent on something that helps bring the family together. Being older with young children for our age, having a pool has provided a variety of things to do with our children in our back yard that are active and enjoyable without being to strenuous. It's easy to ajust your activity level. We never really did anything in our back yard for the past 13 years. Now we have friends over and their kids swim with our kids while we socialize, cook out, etc. And another quick note about the service. Prompt resposnses to all my questions, needs, and services even after installation. Happy to say it was a very good investment!
Byron of New Lenox
Was this review helpful?   
Tim Lepper has been outstanding through the whole process. Most salesman disappear once the sale goes through but Tim has assisted every step of the way. I will continue to shop at American Sale because of Tim and his great customer service.
Brian of Manteno
Was this review helpful?   
Great store and friendly and helpful sales people which is not what you get at most stores today. Love your products and they are of very good quality.
LAURA of Mokena
Was this review helpful?   
THE SALES STAFF WAS VERY HELPFUL,. PARTICULARLY VALERIE. THEY SHOW A LOT OF PATIENCE WITH US.
William of New Lenox
Was this review helpful?   
Sue kept me informed of the status of my patio chair. Very accommodating
Regeta of Chicago
Was this review helpful?   
I was very pleased with the communication from American Sale. Our sales person Tim Lepper was outstanding.
Chuck of Dwight
Was this review helpful?   
THE COMPLETION OF OUR ORDER WAS HANDLED VERY PROFESSIONALLY, AND EXPEDIENTLY. VAL WAS EXCELLENT IN HER SERVICE AND FOLLOW-THROUGH.
Marsha of Bourbonnais
Was this review helpful?   
My sales person was very friendly and knowledgeable. Only one cashier working at the time of check out. The check out line was getting long. I think another person should have been called to another register.
Vivian of TINLEY PARK
Was this review helpful?   
Krista in OP store was very helpful!
Jane of Mokena
Was this review helpful?   
Everything was excellent Brandon was super nice polite and knowledgeable
Leanne of New Lenox
Was this review helpful?   
We attempted to check the web site the day before delivery to see within which time frame the delivery would happen, but the website failed to work.
Donald of Lemont
Was this review helpful?   
Valerie was informative and knowledgeble of the outdoor patio products. When our purchase was deleivered, cushions were missing from 1 of the wicker chairs, would suggest to recheck truck items before delivery. My husband went to the warehouse to pick it up, somewhat defeats the purpose of delivery. The warehouse/outlet personel were great when I returned the seating covers (too large) to exchange for a smaller size when they arrived.
Susan of Frankfort
Was this review helpful?   
I was pleased with the service in the store, to set up delivery was poor service, I called three times with no return call.
Kelly of Bradley
Was this review helpful?   
Recommend American Sale to Friends: Yes
Robert of Manteno
Was this review helpful?   
Recommend American Sale
Sindi of St. Anne
Was this review helpful?   
Salespeople were great! Had trouble with the first pool I purchased (due to city permit requirements), and I was able to go in and change my order, even after delivery, with no problem! Installation was quick and easy.
Tara of Oak Forest
Was this review helpful?   
we picked up our order
Katherine of Chicago
Was this review helpful?   
Not enough staff. I waited 30 minutes to be waited on.
Sherry of Bourbonnais
Was this review helpful?   
my wife and i are very happy with the salespersons and are very happy that we now will do all our shopping with American Sale.
Don of Beecher
Was this review helpful?   
I purchased at AS because the merchandise was available.
Kimberly of Clifton
Was this review helpful?   
Recommend AS
John of Tinley Park
Was this review helpful?   
Penny was excellent answering all our questions and giving us suggestions. Val was also very helpful regarding scheduling our delivery.
Felix of Orland Park
Was this review helpful?   
Recommend American Sale to Friends: Yes
Pat of Niles
Was this review helpful?   
Everyone we dealt with in regards to this purchase was helpful, knowledgeable, and friendly. They were all great to deal with. Thanks.
Susan of Tinley Park
Was this review helpful?   
American Sale was accomodating and management handled it very well and professional when installation did not go as planned.
Jenniffer of Chicago
Was this review helpful?   
I special ordered
Perry of Frankfort
Was this review helpful?   
Thank you to Krista who was knowledgeable, courteous and friendly.
Tom of Evergreen Park
Was this review helpful?   
I was not pleased w the thoroughness of my purchase. I explained in detail what the situation was and still had to return for more chemicals and supplies. The sales person should have sent them w me the first time. The adapter for the filter should come w the kit.
M of Manteno
Was this review helpful?   
the delivery guys just threw everything on the ground.
Matt of Bourbonnais
Was this review helpful?   
so far the experience has been great.
Jennifer of Orland Park
Was this review helpful?   
Tried to call the store and the phone line was busy. Had to drive there not knowing if they had merchandise I was wanting to purchase.
Doug of Mokena
Was this review helpful?   
install costs were a bit high
Greg of Matteson
Was this review helpful?   
5 Stars
Tim of Orland Park
Was this review helpful?   
Krista B. is an excellent salesperson. Her assistance with my selection is greatly appreciated. She assisted with pre- and post sale. Thanks.
Gloria of Frankfort
Was this review helpful?   
Recommend American Sale to Friends
Peggy of Lockport
Was this review helpful?   
Comments: None
SHERI of NEW LENOX
Was this review helpful?   
Robert of PLAINFIELD
Was this review helpful?   
Tell American Sale to Friends
Charles of TINLEY PARK
Was this review helpful?   
Yes
Roger of Bourbonnais
Was this review helpful?   
Comments: American Sale
Jason of Orland Park
Was this review helpful?   
Recommend American Sale Hot Tubs to Friends
Lisa of Chicago
Was this review helpful?   
I Recommend American Sale
Clara of Manhattan
Was this review helpful?   
We absolutely LOVE the outdoor kitchen and working with Tom was a pleasure. He was very helpful and receptive to special requests.
James of Chicago
Was this review helpful?   
Installers to be a little more courteous about customer's yard.
Brad of Diamond, IL
Was this review helpful?   
wish salesperson and/or installer would have let us know that the pump required special electrical cord/outlet.
Jennifer of Orland Park
Was this review helpful?   
Recommend American Sale to my Friends
Julio of Orland Park
Was this review helpful?