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TINLEY PARK OUTLET Store Reviews

TINLEY PARK OUTLET
8405 West 185th Street
Tinley Park, IL 60487
708-633-7283

Store Manager: Melissa Burggren
mburggren@americansale.com



Recommend American Sale to Friends: Yes Employees were very helpful and courteous.
Betty Sobczak from Oak Lawn
 

 

Recommend American Sale to Friends: Yes
Lawrence M. Kampa Jr. from Orland Park
 

 

Recommend American Sale to Friends: Yes Maybe think about having the warehouse open on a Saturday so people that work during the week can pick stuff up on weekends.
David Stafford from Ottawa
 

 

Recommend American Sale to Friends: Yes
Kenneth Gray from Richton Park
 

 

Worst service ever!! We paid $300+ for a pool opening. Warehouse told up it was our responsibility to remove our winter cover. We did. Two workers came and literally only poured the $30 chemicals straight out of the box. Two weeks later they came back and made me purchase $30 worth of shock. That's the last we heard from American Sales. I removed my own cover, connected my own filter and eventually got my own pool clean. They offered to refund me only $150. I'm amazed that they would hire such mathematically challenged workers. They did 10% of they're job but only offered me 50% of my money back. Never again!!! Warned all my friends with pools and will continue to do so.
Dan from Hobart, IN
 

 

Recommend American Sale to Friends: Yes Delivery charge was expensive for close distance.
Peggy Howard from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes We went to the American Sales location in Orland Park. My wife and I look young, and not one sales associate came up to us. We were looking at swing sets with our two children. We were out there 30 minutes. Not one person came out. We took our business to tinley instead, which we almost didn't do because of the disrespect. Are your sales people that money hungry that they won't sell a swing set because it isn't a big enough purchase? Scott Jones restored our faith in your brand. He immediately engaged us and was extremely friendly and not pushy. He explained the financing, and we ended up buying a top of the line pool from you. He went out of his way to explain everything in awesome detail and his knowledge of your products is unmatched. I will be back because of Scott when I'm ready for my hot tub. You should thank him.
Timothy Ouimet from Palos Park
 

 

Recommend American Sale to Friends: Yes
Rita Saunders from Oak Lawn
 

 

Recommend American Sale to Friends: Yes
Patricia Siemsen from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes Scott was knowledgeable, patient-listened to our intentions, cordial and returned a call to us the following morning (just as soon as promised) after he could verify the patio table we wanted was actually in stock in the warehouse. Deliverymen called 30 minutes prior to scheduled delivery, were prompt & courteous. We spent more than we had planned(hoped anyway) but the quality of the table and the pleasant service was appreciated.....Thanks!
John Spradley from Chicago
 

 

Recommend American Sale to Friends: Yes
Theresa Sauriol from Tinley Park
 

 

Recommend American Sale to Friends: Yes
David Rissman from Bolingbrook
 

 

Recommend American Sale to Friends: Yes
Kathy Macke from Crestwood
 

 

Recommend American Sale to Friends: Yes every thing was great, except the installers did not get the sand smooth before putting in the liner. the bottom is terrible
Bill Featherston from Manteno
 

 

Recommend American Sale to Friends: Yes
Tony Scalise from Lemont
 

 

Recommend American Sale to Friends: Yes
Beth Triezenberg from Orland Hills
 

 

Recommend American Sale to Friends: Yes
Jillian Chepon from Oak Forest
 

 

Recommend American Sale to Friends: Yes My old liner was hauled off without notifying me.
Brett Herron from Chicago
 

 

Recommend American Sale to Friends: Yes Tony came and saved the day, otherwise it would have been a disaster, pool was not put back together properly, I probably will have to pay someone to put things back together
Mario Loiacono from Palos Park
 

 

Recommend American Sale to Friends: No I recently purchased an umbrella and 4 pool chairs. My total was over $1200. The first time I picked up my umbrealla the stand was not with umbrealla. I had to make another trip back to store. Once I got my umbrella up the cord on umbrella was completely torn. I then had to make yet another trip to the store for a new umbrella. Once at the store for the 3rd time, I had to wait over an hour for the new umbrella to be pulled. I will not be purchasing anything else from American sales.
Clair Mikaitis from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
Kathy Korbakes from Lemont
 

 

I would recommend this store to my friends and family. Shawn the sales person helped me with my pool pump issues I was having. He was helpful friendly patient and knowledgeable. Thank you for your help!
Patty Estes from Tinley park
 

 

Recommend American Sale to Friends: Yes
Stacy Brown from Chicago
 

 

Recommend American Sale to Friends: Yes
Dorothy Vieni from Tinley Park
 

 

Recommend American Sale to Friends: Yes
Butch Blow from Geneva
 

 

Recommend American Sale to Friends: Yes
Holly Mrozowski from New Lenox
 

 

Recommend American Sale to Friends: Yes
Paul Antonelli from Frankfort
 

 

Recommend American Sale to Friends: Yes
Chris Curtner from Frankfort
 

 

Recommend American Sale to Friends: Yes Very professional service - they were late in arriving for installation since the customer before was sent the wrong size liner and they had to get correct one which threw them off schedule.
Edward Siemsen from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes When selling pool liners inform customers to have sand on hand. You selling for DOUBLE the retail price is extortion. You already made your money on me don't be a scumbag about it.
Brian Croix from New Lenox
 

 

Recommend American Sale to Friends: Yes
Lisa Shatkus from Frankfort
 

 

Recommend American Sale to Friends: Yes Delivery was supposed to be between 9-12 as the voicemail left on our machine stated, but delivery was at 8am. Lucky I was still home. Delivery guys however were outstanding, and driver was very friendly and knowledgable about product I bought since he had one also.
Mike Lamantia from ALSIP
 

 

I have been searching for a pool service for 1 year feverishly. Thanks to Cecilia and store manager Melissa at the Tinley Park Outlet I was successfully served! Your prompt response and friendly attitude makes me a returning customer for life!!
Gloria Hamilton from Matteson
 

 

Recommend American Sale to Friends: Yes
Nick Abushaqra from New Lenox
 

 

Recommend American Sale to Friends: Yes
Cecilia Olson from Tinley Park
 

 

Recommend American Sale to Friends: Yes
John Dentzman from Lemont
 

 

Recommend American Sale to Friends: Yes
Jennifer. Mckinney from Manhattan
 

 

Recommend American Sale to Friends: Yes More sales people available.
Raymond Pecor from Homer Glen
 

 

Recommend American Sale to Friends: Yes
Robert. Regnerus from Palos Heights
 

 

Recommend American Sale to Friends: Yes Your phone system is terrible
Dan. Devivo from Joliet
 

 

Recommend American Sale to Friends: Yes Great Customer Service Follow thru to maintain Guaranteed Satisfaction of Product and 100% Guaranteed Satisfaction to the customer! Awesome Management, Staff, and Company!!!
Kathy Rivera from Chicago
 

 

Recommend American Sale to Friends: Yes
Timothy Foster from Orland Park
 

 

Recommend American Sale to Friends: Yes John V was very helpful and was able to answer any questions that I had.
Rosalyn Glaubke from MOKENA
 

 

Recommend American Sale to Friends: Yes
James Trejo from Joliet
 

 

Recommend American Sale to Friends: Yes
David Crowe from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
Gary Turek from Crete
 

 

Recommend American Sale to Friends: Yes
CARRIE LYNCH from Manhattan
 

 

Recommend American Sale to Friends: Yes One of the installers was pretty loud , but they did a fantastic job!
Diane Tibbie from Manteno
 

 

Recommend American Sale to Friends: Yes
Kirk. Lindquist from Joliet
 

 

Recommend American Sale to Friends: Yes
Jim Gaskill from Palos Hills
 

 

Recommend American Sale to Friends: Yes
Chris Guarino from New Lenox
 

 

Recommend American Sale to Friends: Yes Melissa our sales person was able to answer all our questions and made sure that my wife and I were sure we where making the right choice. Thank you we are enjoying our purchase.
Denise Voss from Grant Park
 

 

Recommend American Sale to Friends: Yes
John. Hunter from Tinley Park
 

 

Recommend American Sale to Friends: Yes
Judy Kenney from Monee
 

 

Recommend American Sale to Friends: Yes
Bridget Perna from Mokena
 

 

Recommend American Sale to Friends: Yes
Mike Tully from MOKENA
 

 

Recommend American Sale to Friends: Yes
Brett Blessen from River Forest
 

 

Recommend American Sale to Friends: Yes
Pamela S. Porter from New Lenox
 

 

Recommend American Sale to Friends: Yes
CINDI WOODMAN from New Lenox
 

 

Recommend American Sale to Friends: Yes
Patricia Romero from HOMER GLEN
 

 

Recommend American Sale to Friends: Yes
Ed Byczynski from Orland Park
 

 

Recommend American Sale to Friends: Yes
JOHN CASSON from OAK FOREST
 

 

Recommend American Sale to Friends: Yes
Karen. Legris from Plainfield
 

 

Recommend American Sale to Friends: Yes Thank You
Kathy Davis from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
Mary Ann Mahon Huels from Chicago
 

 

Recommend American Sale to Friends: Yes
John Nykaza from Orland Park
 

 

Recommend American Sale to Friends: Yes
DEBRA. TERESI from Glendale Heights
 

 

Recommend American Sale to Friends: Yes
Merri Baldermann from Valparaiso
 

 

Recommend American Sale to Friends: Yes
Larry. Olthoff from Clifton
 

 

Recommend American Sale to Friends: Yes Keep up the good work
Keith Brandenburger from Chicago
 

 

Recommend American Sale to Friends: Yes
Adam Miller from Crete
 

 

Recommend American Sale to Friends: Yes
Ron Rockwell from Naperville
 

 

Recommend American Sale to Friends: Yes Excellent service. Salesman was excellent. Excellent quality. Will be back!
Steve Snyder from Peotone
 

 

Recommend American Sale to Friends: Yes
Leslie. Braat from Libertyville
 

 

Recommend American Sale to Friends: Yes
Kevin McKendry from Chicago
 

 

Recommend American Sale to Friends: Yes
Frank Echevarria from Palos Park
 

 

Recommend American Sale to Friends: Yes
Dave. Woods from Chicago
 

 

Recommend American Sale to Friends: Yes Brian Geever has been extremely helpful. He even went out of his way to answer my questions from home by email.
Geri. Kizior from Manhattan
 

 

Recommend American Sale to Friends: Yes
NANCY PODNAR from South Chicago Height
 

 

Recommend American Sale to Friends: Yes
Villiage of Tinley park from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
JOYCE MOU from HObart
 

 

Recommend American Sale to Friends: Yes The woman who sold us the set was extremely friendly and knowledgeable. She is an excellent employee!
Robert Flammini from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
DEBBIE TROCK from Frankfort
 

 

Recommend American Sale to Friends: Yes
Chris Galietta from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
James Orr from Orland Park
 

 

Recommend American Sale to Friends: Yes Great customer service and flexibility with our move schedule.
PENNY MARAGIA from Chicago
 

 

Recommend American Sale to Friends: Yes Thank You...The delivery and set up crew were awesome!
Kathy Davis from TINLEY PARK
 

 

Recommend American Sale to Friends: Yes
Rosie. Ray from joliet
 

 

Recommend American Sale to Friends: Yes
Robert Kissel from Orland Park
 

 

Recommend American Sale to Friends: Yes
Timothy Dusold from Oak Forest
 

 

Recommend American Sale to Friends: Yes
Denise M Stec from Frankfort
 

 

Recommend American Sale to Friends: Yes
Michael Burt from HOMER GLEN
 

 

Recommend American Sale to Friends: Yes Our patio table came already assembled in the truck. It had a few small scrapes on it stripping the paint and also a quarter-size dent on the table as a result of delivery. Was not satisfied with the dent and scrapes.
Kevin Fischer from Lake Zurich
 

 

Recommend American Sale to Friends: Yes Marcy Brandis, who helped me purchase the trampoline was fantastic! Great customer service skills and was such a pleasure to work with. The two gentlemen that delivered the trampoline were fast and courteous. Great service from them too!
ERICA GODINEZ-PADILLA from Lansing
 

 

Recommend American Sale to Friends: Yes
Tony Jacobson from Frankfort
 

 

Recommend American Sale to Friends: Yes
Alan. Stedman from Midlothian
 

 

Everyone we encountered was extremely helpful!
Jennifer from Orland Park
 

 

The sales guy was great nicest person I ever met.
John from Frankfort
 

 

I could not be happier. I went to 7 stores before buying our patio set. American Sale had the best price for the what I was looking for.
Jeniffer from TINLEY PARK
 

 

Brian, my sales associate was the best. He really worked with me to get me the bar & stool set that would work best in my space. Delivery guys were the best!
Carolyn from Park Forest
 

 

Great job everyone!
Lawrence from Mokena
 

 

Brian was great to work with. Very knowledgeable as well.
Jeff from Aurora
 

 

Salesperson Brian was great to work with, friendly, knowledgeable and very helpful thank brian
ANNE from Palos Hills
 

 

Brian was very helpful.
Patrick from Orland Park
 

 

Brian the manager at the Tinley location was great! He was so helpful and knowledgeable about the merchandise. I would make the Tinley location my first stop for future purchases because of the friendly service!
Amanda from New Lenox
 

 

Jim the service technician was very good and very knowledgeable. We have had him service our spa a few times and I always request him.
Jeff from Tinley Pk
 

 

The salesperson at the store was very knowledgeable about hot tubs and we appreciated his recommendations based on our needs. He gave us time to look and consider all available tubs, sit in them and discuss what would work best for us. He gave us a great price and his inclusion of the spa stairs and cover lift made the sale. We were contacted right away regarding delivery and they went by our schedule, which was appreciated. The delivery crew was fantastic. It was freezing cold the day they delivered our hot tub, but they were careful, took their time and were truly personable. We've had a great experience with American Sale thus far and would definitely recommend to our family and friends.
Jan from Dyer
 

 

Excellent timely follow through by store representatives! Responsive to needs! Knowledgeable including installers of my new pool table!
Karen from Frankfort
 

 

Very happy that I could do this mostly over the internet and email since I work and commute to the City from the suburbs. Both Sales and Installers were able to communicate via email, big plus. Overall Excellent experience!
Patricia from Lockport
 

 

The item we were interested in was the only one left in stock at this store. Saleslady called other stores, found another and called us. Believe, she went out of her way to insure we got what we wanted. Obviously, we are very pleased with our purchase.-
Lawrence from markham
 

 

Great deal, great overall experience with the company
Frank from MOKENA
 

 

Kudos to Melissa for providing Excellent customer service. Her feedback and service was to vital to our purchase. In addition she was friendly, and professional.
Nichelle from Matteson
 

 

Great service and the sales clerk at the Tinley Park location "Cindy" is very knowledgeable and a very big help.
Cathie from Glenwood
 

 

Overall good experience. I was hesitant of where to buy a hot tub , but the salesperson Tim Lepper helped me decide. very knowledgeable and no BS
Thomas from HOMER GLEN
 

 

We actually went to the store looking for a pool and received excellent information. While there, we bought a Weber Grill because Cindy was so good! I have a feeling we will be going back for the pool, too!
Butch from Mokena
 

 

Tim was Excellent
James from Joliet
 

 

Great experience. Customer service is very good.
Thomas from Joliet
 

 

Mary Lou was very helpful with my purchase. She went out of her way to locate patio chairs for me.
Sue from TINLEY PARK
 

 

The sales person Brittney was amazing throughout our pool buying experience. Esparzas installation was also fantastic! Completely satisfied and will definitely be recommending this location to friends!
Candice from Bourbonnais
 

 

Everyone at the store was very cooperative, informative and patient.,
Connie from New Lenox
 

 

My salesperson was knowledgeable and very patient.
MICHELLE from Chicago
 

 

Debbie the sales person was wonderfully helpfully as were the warehouse employees that managed to get everything in my van.
Janice from Woodridge
 

 

I will tell friends about you and your products. Thank you.
Linda from Orland Park
 

 

Yes
Michael from Frankfort
 

 

Marcy Brandis was extremely helpful. I only wish all sales persons were as good. She is a great employee.
John from St. Louis
 

 

Would Recommend American Sale Outlet
Brian from Homer Glen
 

 

Recommend American Sale to Friends: Yes Your salesperson was very helpful and informative.
Ken from Orland Park
 

 

great sales staff... even better installers
Mark from Lemont
 

 

Sales manager was knowledgeable, friendly, and adorable.
Donald from Burbank
 

 

Marcy's service was outstanding and was instrumental in my decision to buy the Springfree Trampoline from American Sale
BILL from Bartlett
 

 

Thanks Brian u were awesome and took very good care of us.. Our son will b soo excited Christmas morning. Merry Christmas to All at American Sale
Lori from Woodland
 

 

Sales and Staff were courteous and available to answer any and all questions.
Janet from Highland, IN
 

 

The delivery was early to on-time. Driver was courteous and polite.
James from Lynwood
 

 

I purchased a hot tub from your outlet store/Distribution Center location. Thank you.
CARLO from Frankfort
 

 

Recommend American Sale Outlet
Jonathan from TINLEY PARK
 

 

The lady that helped me was wonderful.
Carol from Orland Park
 

 

The sales personnel were very customer focused, pleasant attitude, and accommodating.
Brenda from Chicago
 

 

FABULOUS transaction. Brian was very helpful and knew his business. Patio set arrived on time and is absolutely beautiful!
Pam from Thornton
 

 

great store and service.
Todd from TINLEY PARK
 

 

Great Store!!! Highly recommended. It's where we get all of our pool stuff
Ray from New Lenox
 

 

I picked up at the Tinley Park store My sales person was patient, knowledgeable and shared information on other options.
J.T. from Crete
 

 

After a few consecutive BAD EXPERIENCES with American Sale, I found Cynthia Boilek who assisted my next two purchases with time, attention, great customer service, and delivered a quality sales experience on both occasions. It was refreshing to finally work with an American Sales associate who could take my sale from beginning to end with such care and professionalism. Thank you, Cynthia!!
Anna from ORLAND PARK
 

 


William from Kankakee
 

 

Not quite sure if I would recommend to a friend or not. While the price is right, both our neighbor and I are having problems with our pool fencing sagging
Darin from Bourbonnais
 

 

American Sale : Yes
Terry from Beecher
 

 

5 Stars
Joel from Chicago Heights
 

 

Comments:
Mike from Bradley
 

 


Mary Lou from Lockport
 

 

Went to Tinley from Chicago
Traci from Chicago
 

 

nothing else to say
Traci from Chicago
 

 

Sherry was PEERFECT! So easy to talk with and gave great advise. She's the best, I will look for her each and every time I come in. She made what I thought was going to be a difficult purchase very very easy.
Mary from TINLEY PARK
 

 

Yes
Michelle from Hazel Crest
 

 

Recommend
Dale from Frankfort
 

 

I am happy with the store but very unsatisfied with the delivery process. Not everything was bad, I was very satisfied with Rob when I purchased the pool.
Mark from Orland Park
 

 

No Comments
Donta from Lynwood
 

 

Recommend
Thomas from Tinley Park
 

 

Recommend
Wendy from Danforth
 

 

Would recommend
Jim from Frankfort
 

 

Recommend American Sale
Betty from Olympia Fields
 

 

Questions don't apply
William from Streator
 

 

Yes,
John from Lemont
 

 

Great customer service at all the American Sales I have shopped at.
J from Munster
 

 

Cash Register was hectic.
Doreen from Mokena
 

 

Melissa was excellent in customer service and knowledge.
Gary from Chicago Heights
 

 

Would recommend the outlet store
Ken from Chesterton
 

 

I would recommend American Sale to friends
David Harris from Newark, IL
 

 


Betty from Manhattan, IL