Contact Us

Select Website Orders on the form below to contact us for any issues, concerns or questions regarding an Internet purchase or questions about merchandise.

Additionally, you can call 1-877-365-9386 to speak to a representative, Monday - Friday 9 am - 5 pm CST.

Select Customer Service below to contact our Corporate Customer Service Department for any issues, concerns or questions regarding an In-Store purchase, delivery/shipment, or questions about one of our 8 store locations.

Additionally, you can call 1-708-614-6552 to speak to a representative, Monday - Friday 9 am - 5 pm CST.

Select Spa Services in the Contact Form or TEXT 1-708-550-7665 to connect with one of our representatives. (This is a TEXT only line.)

Note: we only provide limited technical support, if your question is in regards to trouble shooting, please refer to your owner’s manual.

Please read before submitting request: Customers will be required to submit payment for travel fees (starting at $129) prior to service. Warrantied services and parts are determined by the manufacturer. Blown fuses, freeze damage, and dirty filters are examples of items not covered under warranty.

We service Hot Spring Spas, Nordic Spas, and Artesian Spas!

Select Pool Services in the Contact form or TEXT 1-708-550-7253 for assistance. (This is a TEXT only line.)

Our Pool Service Department handles customer requests for issues after their installation.

American Sale provides inspections and sometimes repairs for pool leaks, fittings, heater issues, and other minor issues. Our Installer partners will provide services for larger issues.

Please visit our Careers page for information regarding current American Sale employment opportunities.

Select Human Resources in the below form for questions or concerns regarding HR.