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Spa Services

At American Sale, we offer premium Butler Services from our highly trained technicians that work in our Spa Service Center to our hot tub customers. When you purchase a hot tub with us, we want to make sure you have the support and assistance you need to make sure your hot tub stays running efficiently! Your Product Expert can go through all the details of your hot tub's warranty. But if you are looking for more assistance with upkeep, we invite you to look at our current Service Packages below and give us a call or submit the form!

Service Packages:

Drain/Clean and Refill Services

We will come out, drain the spa with our pumps, clean it, and refill it with fresh water. Services start at $499.99.

Butler Service (weekly and bi-weekly)

Take the stress out of maintaining your spa. Schedule weekly or bi-weekly visits with our technician. Packages start at $89.99 per week.

Spring and Fall Maintenance

Prepare for seasonal changes with a technician check-up. Services start at $249.99.

Equipment Maintenance Checks

Periodic maintenance visits to ensure your hot tub is running properly. Services start at $149.99.

Hot Tub Troubleshooting Guide

Problem Probable Cause Solutions
Cloudy Water
  • Dirty filters
  • Excessive oils/organic matter
  • Improper sanitization
  • Suspended particles
  • Old water
  • Clean filters with Filter Magic or Sparkle Degreaser
  • Shock spa with Oxidizing Shock
  • Add Zip Chlor or Bromine
  • Adjust pH and/or alkalinity
  • Drain, clean, and refill the spa
Water Odor
  • Excessive organics
  • Improper sanitization
  • Low pH
  • Shock spa with Oxidizing Shock
  • Add Zip Chlor or Bromine
  • Adjust pH/alkalinity
Chlorine Odor
  • High chloramines
  • Low pH
  • Shock with Oxidizing Shock
  • Adjust pH/alkalinity
Scum Ring
  • Oils and dirt buildup
  • Clean with rag and Clean & Perfect
  • Use Spa Perfect regularly
  • If severe, drain and clean
Algae Growth
  • High pH
  • Low sanitizer
  • Shock and adjust pH
  • Maintain sanitizer level
Eye Irritation
  • Low pH
  • Low sanitizer
  • Adjust pH
  • Shock and sanitize
Skin Irritation/Rash
  • Unsanitary water
  • High chlorine (>5ppm)
  • Shock and maintain sanitizer
  • Let chlorine drop below 5ppm before use
Stains
  • Low pH or alkalinity
  • High metals in water
  • Adjust pH/alkalinity
  • Use Spa Metal Magic
Scale
  • Low pH or high calcium
  • Balance water and treat with Spa Metal Magic or Vanishing Act
  • If buildup, drain and clean
No Heat
  • Clogged/old filters
  • Other equipment issue
  • Remove filters and restart spa
  • If unresolved, call American Sale at 708-623-1481
  • Do not drain spa in winter
  • Use a hair dryer in the equipment compartment temporarily

Text us at 708-550-7665 for more information or fill out the form below to inquire about a spa service package!

For all other inquiries or specific spa issues, please contact us via text or the form below.