Frequently Asked Questions

When you have found the perfect item, simply select the quantity you want, click add to cart, and the item will be added to your online shopping cart. When you are ready to check out, click the cart icon.

Please remember to include any additional information, comments, or requests in the "Add order note" area before checkout.

If you need assistance, please contact customer service at CustomerService@AmericanSale.com. or call us at 1-877-365-9386

Yes! In checkout, you can choose to bill to a separate address if it's not the same as the shipping address.

Current applicable state and local sales taxes are applied to orders.

We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.

There is no minimum dollar amount to place an order.

Currently, AmericanSale.com does not accept any gift cards or merchandise credit towards an online purchase. A customer may use their gift card or merchandise credit towards an in-store purchase at any one of our store locations.

Please contact customer service at CustomerService@AmericanSale.com.

American Sale does not have a physical catalog you can shop from. However, our merchandise is readily available 24/7 online or you can visit one of our 9 Chicagoland stores.

American Sale wants to make sure you are satisfied with your purchase. Please visit the American Sale Return Policy Page
or contact the Customer Service Department with any questions or concerns regarding our return policy.

Please reference our Shipping and Delivery Policy page.

American Sale never sells or rents any of our customers information.

Your experience on AmericanSale.com is authenticated and secured by GeoTrust, the most credible Certifying Authority (CA) security software.

The security of your personal information is very important to American Sale. Please visit our Policies Page for more information.