Our Commitment During COVID-19
Our Commitment to You During COVID-19
Last Updated: 5/18/2021
PROTECTING OUR EMPLOYEES AND CUSTOMERS
At American Sale, the health and safety of our guests and team members have been our top priority throughout the pandemic, and we’ve closely and consistently followed the CDC’s recommendations over time.
Given the CDC’s updated guidance, American Sale no longer requires fully vaccinated customers and staff members to wear face coverings in our stores. Face coverings continue to be strongly recommended for any customer or team member who are not fully vaccinated and we continue our increased safety and cleaning measures, including social distancing, throughout our stores.
In order to protect our valued employees’ and customers’ health and safety, we have implemented the following protocols— all of which meet published guidelines from the CDC as well as local and State Health Departments.
What we continue to do to promote safety:
- Provide masks to team members and customers who desire them
- Increase sanitation of common areas and surfaces
- Implement clear register guards to limit close contact during checkout
- Install Social Distancing floor decals
ONLINE ORDERS
- Our internet orders will continue to be processed and fulfilled if customers feel more comfortable not shopping in-person.
- Orders may incur a slight delay due to high demand and limiting employees at our warehouse.
- If you have selected Warehouse Customer Pickup in Tinley Park, please enter the doors and follow signs marked "Customer Pickup". Ring the bell to alert a warehouse associate so they can retrieve your order for you. Customer Pickup hours are listed on our Locations Page.
* Please remember, Warehouse Customer pickup hours vary from the Tinley Park Store hours.
As always, we will continue to closely monitor all local and State health and business guidelines and do all we can to protect our valued customers and employees during this time. We appreciate our customers' compliance and commitment to safety while shopping with us!
We look forward to seeing you and helping you Bring The Fun Home!
